Customer Testimonials

3MAthena helped us with the usability testing on our redesigned e-commerce portal (which globally is the conduit for a very significant sales volume). They got up to speed on our prototype quickly and understood the business priorities behind the usability testing.  In two days of testing Jeff established good rapport with our customer-respondents, and made sure that both they and we had some fun along the way!  Finally, they were able to rapidly turnaround a topline report pinpointing critical opportunities for UX refinement that allowed us to quickly move forward with confidence that our site was been optimized for better business.  Recommended.”

– Charles Calisto, Business Manager, 3M (USA)

Brainrider Logo“I have had the benefit of Athena Brand Wisdom’s analysis and counsel on various projects over the years and continue to look for opportunities to work with them.  Last year, Jeff guest-lectured at the University course on marketing research I was teaching, and brought great insight on the ins, outs, and politics of advertising research.  I’ve recommended Athena in past to others (with good results) and continue to do so!”

– Scott Armstrong, Partner, Brainrider Knowledge Marketing Group

SHN_Logo“Athena worked with us on two phases of a research project speaking to nurses about a program concept for encouraging patient adherence.  They were very pleasant to work with and open to the challenges provided to them. Their partnership model meant that we had the benefit of Sarah’s excellent moderation in the room combined with Jeff’s support and counsel in the backroom.  Throughout the sessions, they offered consultation on appropriate questioning tactics to ensure the discussion was lead in an unbiased manner and the resulting responses were useful for implementation. They produced timely, solid reports full of useful insight and actionable recommendations that gave us clear direction for refining our program concept.”

– Lynette Manderson, Program Manager, Shoppers Drug Mart Specialty Health Network